What an absolutely pleasant experience I had with Bob and his office staff! He is extremely knowledgeable, professional, KIND and took his time during my consultation before my treatment (unlike the last place I visited in McLean). I was the last appointment of the day on a Friday, mind you . After reviewing my paperwork, he asked many follow up questions and then he explained things in detail. During the procedure, he was thoughtful to alleviate my worries and provided reassurance to me as he explained everything he was doing. After the procedure when I was checking out, Season was so friendly and helpful in downloading an app on my phone for me so I could receive visit rewards and discounts. I am more than impressed with this practice and look forward to future visits and I will gladly refer my friends to GMA.